This policy explains exactly what personal information jilig collects from you, why we collect it, how it is stored and protected, who it may be shared with, and what rights you hold under Philippine data privacy law.
Last Updated: January 2026 · Effective Date: January 1, 2026Six principles that shape how jilig handles your personal data. Full legal details follow in the policy text below.
jilig's data handling practices comply with the Republic Act No. 10173 — the Data Privacy Act of 2012 — and the regulations issued by the National Privacy Commission (NPC) of the Philippines. Your data rights as a Filipino player are fully recognised and enforceable under this policy.
jilig collects only the personal information necessary to operate your account, verify your identity for KYC compliance, process your deposits and withdrawals, and fulfil regulatory obligations. We do not collect data for purposes unrelated to your use of the jilig platform.
All personal data held by jilig is protected with SSL/TLS encryption in transit and AES-256 encryption at rest. Access to player data within jilig's systems is restricted to authorised personnel only, under role-based access controls and audit logging.
jilig does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. Data shared with third parties is limited to what is strictly necessary for service delivery — such as payment processors and game providers — under binding confidentiality obligations.
As a jilig player, you have the right to access, correct, update, and in certain circumstances request the deletion of your personal data. You may also withdraw consent to certain data processing activities. These rights are exercisable by contacting jilig support at any time.
jilig does not hold your personal data indefinitely. Retention periods are determined by the purpose for which data was collected and by applicable legal obligations — particularly PAGCOR and anti-money laundering requirements. Data no longer needed is securely deleted or anonymised.
This Privacy Policy (the "Policy") describes how jilig (the "Platform", "we", "us", or "our") collects, processes, stores, shares, and protects the personal information of individuals ("Players", "Users", or "you") who access or use the jilig online casino platform at jilig.co, including all associated applications, games, and support channels (collectively, the "Services").
jilig is committed to handling personal data with transparency, integrity, and full compliance with the Republic Act No. 10173, the Data Privacy Act of 2012 (the "DPA"), its Implementing Rules and Regulations, and the directives of the National Privacy Commission of the Philippines. By using any jilig Service, you acknowledge that you have read this Policy and consent to the processing of your personal information as described herein.
Plain-language summary: This Policy tells you what data jilig collects about you, why, how it is kept safe, who can see it, how long we keep it, and what you can do about it. If you have questions after reading, contact jilig support — we are here 24/7.
This Policy applies to all personal information processed by jilig in connection with the provision of the Services, regardless of the device or channel through which the Services are accessed. It covers information collected directly from Players (for example, during account registration), information collected automatically (for example, through cookies and server logs), and information received from third parties (for example, identity verification providers and payment processors).
This Policy should be read alongside the jilig Terms and Conditions, which govern your use of the platform as a whole. Where this Policy addresses data privacy matters specifically, it takes precedence over the Terms and Conditions on those matters. By accepting the Terms and Conditions, you also confirm acceptance of this Policy.
jilig is the data controller responsible for personal information collected through the jilig platform. As data controller, jilig determines the purposes and means of processing your personal data and is accountable for ensuring that processing complies with applicable data privacy law.
jilig has appointed a Data Protection Officer (DPO) as required under the DPA. The DPO is responsible for overseeing jilig's compliance with data privacy obligations and serves as the primary point of contact for data privacy inquiries and complaints. The DPO may be contacted via the contact details in Section 15 of this Policy.
jilig collects the following categories of personal information in connection with the provision of the Services:
jilig does not routinely collect sensitive personal information as defined under the DPA (such as health data, religious beliefs, political affiliations, or biometric data) unless specifically required for regulatory compliance purposes. Where sensitive data is collected — for example, facial recognition data used in enhanced KYC verification — Players will be informed and separate consent will be sought.
jilig collects personal data through the following means:
jilig processes your personal data for the following purposes:
Under the Data Privacy Act of 2012, jilig processes your personal data on the following legal bases:
jilig shares personal data with trusted third-party service providers who assist in delivering the Services. These include payment processors (GCash/Maya by Mynt, BPI, BDO, Metrobank, UnionBank, 7-Eleven Cliqq via Touchpay, Coins.ph), identity verification providers, game technology providers (such as JILI Games and Pragmatic Play), cloud infrastructure providers, fraud detection services, and customer support platform providers.
All third-party service providers are bound by data processing agreements that prohibit them from using your personal data for any purpose other than the specific service they are providing to jilig, and require them to implement appropriate security measures to protect your data.
jilig may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement authorities, or courts where disclosure is required by applicable Philippine law, by regulatory directive, or where jilig reasonably believes disclosure is necessary to prevent illegal activity, protect the rights of jilig or third parties, or respond to a valid legal process.
In the event of a merger, acquisition, restructuring, or sale of all or part of jilig's business assets, personal data held by jilig may be transferred to the acquiring entity as part of the transaction. Players will be notified of any such transfer and of any material change to this Privacy Policy that results from it.
jilig does not and will not sell, rent, or otherwise transfer your personal data to third parties for their own independent marketing, advertising, or commercial purposes. Any data sharing is strictly limited to what is necessary for service delivery, regulatory compliance, or legal obligations.
Third-party links: The jilig platform does not include links to third-party websites. If you navigate away from jilig to any third-party service independently, jilig has no control over and accepts no responsibility for the privacy practices of that third party.
jilig uses cookies and similar tracking technologies — including session tokens, local storage objects, and web analytics pixels — to operate and improve the platform. Cookies serve the following purposes on the jilig platform:
You may manage non-essential cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of some jilig features. jilig does not use cookies to track you across third-party websites.
jilig implements a comprehensive information security framework to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Key security measures include:
In the event of a personal data breach that is likely to pose a real risk to your rights and freedoms, jilig will notify the National Privacy Commission within 72 hours of becoming aware of the breach and will notify affected Players without undue delay, as required under the DPA.
Your role in security: jilig's security measures are most effective when combined with your own account security practices — using a strong unique password, enabling 2FA, and not sharing your login credentials. See the jilig Terms and Conditions for account security guidance.
jilig retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by applicable law:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Anonymised aggregate data may be retained indefinitely for analytics purposes.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by jilig. To exercise any of these rights, contact jilig's Data Protection Officer using the details in Section 15.
jilig will respond to all privacy rights requests within 15 business days of receipt. Where a request is complex or voluminous, jilig may extend this period by a further 30 business days and will notify you of the extension with reasons. jilig will not charge a fee for handling rights requests unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.
The jilig platform is strictly for adults aged 21 years and above, as mandated by PAGCOR. jilig does not knowingly collect personal information from any person under the age of 21. If jilig becomes aware that personal data has been collected from a person under 21, all associated data will be deleted immediately and the account will be closed. Parents or guardians who believe their child's information may have been submitted to jilig are encouraged to contact jilig support immediately.
Some of jilig's third-party service providers — including cloud infrastructure providers and game technology providers — may process personal data on servers located outside of the Philippines. Where such transfers occur, jilig ensures that appropriate safeguards are in place to protect your personal data at a standard equivalent to Philippine data privacy requirements. These safeguards include contractual data processing agreements incorporating the standard clauses approved by the National Privacy Commission, where applicable.
jilig does not transfer personal data to jurisdictions that have not been assessed as providing an adequate level of data protection without implementing supplementary safeguards and, where required by the NPC, notifying the Commission of the transfer.
jilig may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law, or improvements to our platform. When we make material changes that affect your rights or the way we process your personal data, we will notify you by displaying a prominent notice on the jilig platform and, where we hold your email address, by sending a notification to your registered email.
The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this Policy periodically. Continued use of the jilig platform following the effective date of any revision constitutes your acceptance of the updated Policy. If you do not agree to a material change, you should stop using the Services prior to the effective date of the change.
For any questions, requests, or concerns relating to this Privacy Policy or to the processing of your personal data by jilig, please contact jilig's Data Protection Officer:
If you are not satisfied with jilig's response to a privacy complaint, you have the right to lodge a complaint with the National Privacy Commission of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012 in the Philippines.
NPC contact: The National Privacy Commission of the Philippines (NPC) can be contacted at their official website and offices. jilig encourages Players to first attempt resolution through jilig's internal process — most privacy concerns are resolved promptly at this stage — before escalating to the NPC.
We are built for Filipino players and that means handling your information with the same care we put into every GCash payout, every Color Game round, and every support response.